Water Heater Maintenance in Metro Atlanta, GA

Service couldn’t be completed due to needing a new system. We appreciate the very informative visit as well as insight that could help after a new unit install.

Plumbing Express was great. I had a failed sump pump that had partially overflowed into the basement. Nasty. Josh was the tech that did the work. He was efficient, neat and courteous. I will use Plumbing Express if I have any other plumbing needs and I will recommend them to my family and friends.

He was great

The technician was very knowledgeable and professional. I believe they did a very good job.

Ron was our second plumber from this company. The first plumber came, examined pipes and said he found no leak, even though we had experiences a large amount of water leaking from the ceiling in the finished basement. Several days later we had another leak-same area but less water the second time. Ron came in, listened to our frustration and did a more thorough inspection of the pipes and identified the problem. He was very personable and professional. On his third visit, we had several replacement pipes installed and are without leaks again. Our frustration, with the situation, was my son had used your company to replace pipes when he purchased the home and founding out not all the pipes were included with that process.

They always do a great job

Tim arrived on time and was very professional. He took his time to explain the problem and the process it would take fix the water line.

Called Plumbing Express as tankless hot water not operating. Their website states "Get Free Plumbing Quote ". When service man showed up an looked at unit he said there would be a $207 charge to look into unit in order to give me a quote to fix unit. Due to not having hot water and time required to get another company to address the problem I agreed to pay $207 for quote. After looking in unit I was told he would not be able to fix due to age of unit and parts not available. I think he should have said parts not available when seeing model number on front of unit and I would not have wasted $207.

Outstanding customer service, we will definitely be using them in the future for any plumbing needs. Can’t thank them enough!

Extremely knowledgeable and very helpful. The team was excellent. The job was completed in 1 day with a great team. Very expressive.

Daniel Perez was great in coming out to check the problem I had with a water leak from my air conditioner line. His recommendation was correct.

Great and informative service while I was in a bind without a functioning water heater.

Plumbing Express is my go-to plumbing support team. They have fair pricing, well-vetted technicians, and a truly exceptional scheduling system. Rod, my technician, was the best. He quickly assessed the problem and gave a fair estimate, working hard to keep to the schedule. He even brought Josh along on the day of service, and the two of them worked well together. They addressed the bathtub drain repair with expertise and caused the least sheetrock damage. It was difficult to replace the broken pipe and get to the upstairs drain, but together they made it a success.

Daniel did a great job and was very professional during his service call last week!

Rod and Josh did an awesome job taking care of my clogged sinks. Knowledgable, professional and great to work with - I really appreciated their help today and would highly recommend them and Plumbing Express!

Daniel was excellent. The work he did was simply superb. I highly recommend your company and hopefully Daniel will get more and more work

Dylan from Plumbing Express came over and replaced our garbage disposal for us. It was older, had a massive leak, and needed to be replaced. He did a great job and was in and out in about 30 minutes! I also asked him to check out a potential leak I had been hearing in my ceiling. He used a thermal camera to investigate and was very honest and upfront about what he found. Rather than immediately cutting into the drywall to confirm something uncertain, he explained that the sound could simply be pipes expanding and that opening the wall might be unnecessary. He recommended monitoring the area and waiting to see if a wet spot appears, which would clearly indicate an actual leak. I really appreciated that he didn’t try to upsell or push unnecessary work. Overall, great service and a great guy. They will definitely be our go-to plumbing service from now on.

Tim was fast and explained options clearly

Once again we had some problems under our kitchen sink so we called Plumbing Express who were able to get us on their schedule pretty quickly after these storms Tim Robinson came out to do the job. Tim has been to our house for a number of different plumbing problems. He is personable & professional. As usual he did a great job even though this particular problem turned out to be far more difficult than anyone had expected. As frustrating as it was, Tim worked through it until he finished the job. We can't thank him enough.

Anthony was very competent, professional and friendly. He answered all my questions throughly. Highly recommend!