Proudly serving Atlanta and the surrounding communities

Replacing Polybutylene Pipe

The Problem with Polybutylene

Metro Atlanta, GA Homeowners and buyers need to know:

There is irrefutable scientific proof behind polybutylene pipe failure:

Many home inspectors and plumbers do not fully understand and appreciate the severe problem with polybutylene pipe installed in homes. Polybutylene piping was used extensively in construction between 1978 and 1995 because it is much less expensive to manufacture and install than copper piping. It was considered a “miracle” product. Polybutylene pipes generally work fine for years, then fails suddenly. The first leak is often closely followed by multiple subsequent leaks. This is a problem worth taking care of as soon as you can, because you can count on that unexpected failure happening at the very worst time—when you’re on vacation and no one’s home to see the damage—when you’re unusually busy or stressed—when you’re in the middle of selling your home.

Some inspectors are reluctant to even admit the problem, in spite of overwhelming evidence, because they have let polybutylene slide as a minor issue on so many inspections over the years. Much of the information floating around in the community of home inspectors is based on rumors and anecdotal evidence. This bad information adversely affects new homeowners every day. People save their money to purchase a home, pay closing costs, move, maybe buy new furniture or carpeting, and then a pipe bursts. Damage to property, money to the plumbers: Is there a worse time for unexpected costs than when you’ve just jumped through all the hoops of a home purchase? Many insurance providers don’t even offer coverage to homes known to have polybutylene plumbing.

One of the first mistaken beliefs about polybutylene is that the plastic molded into the pipe (made from the polymer called polybutylene) is not the problem, and that the reason the pipe fails is due to improperly made pipe fittings or due to improperly crimped connector rings.

Almost everyone will agree that polybutylene pipe typically breaks in the water service line, which is in-ground before it breaks in the walls of a home. A water service line in the yard typically has zero joints between the transition point to the home and the connection to the county water meter. If the problem is mainly in the fittings how is it possible that polybutylene breaks in the yard where there are no fittings?

The problem with polybutylene has to do with chemistry:When the polybutylene starts to fail it often happens in multiple areas over a short period of time. The pipe becoming brittle and breaking means that a chemical reaction has weakened the pipe to a failure point. The byproducts of chlorine used in municipal drinking water has degraded the layer of plastic on the inside. This reaction occurs where the pipe is in contact with the chlorine and causes a decrease in the molecular mass of that very inner layer of the PB. This causes the inner layer to “shrink” and puts mechanical stress on the outer layer of the pipe. This stress becomes more significant over time and microscopic cracks develop. The cracks expand and network together ultimately resulting a what material scientists would call a “catastrophic failure.”

It fails in the yard first because the chlorine content and water pressure are slightly higher there. After it fails in the yard it will fail in the walls of a home.

You can download one of the chemical engineering papers from University of Illinois Chicago on the mechanics of polybutylene degradation here. Another available paper is Failure mechanisms and lifetime prediction methodology for polybutylene pipe in water distribution system. I don’t believe we’re able to post the papers on our site due to copyright issues but email us and I’m sure we can work something out. If you are a homeowner and aren’t into chemistry these papers will not tickle your fancy but they are worth reading for members of the home inspector community.
Need more reasons to replace polybutylene pipe? Here are some reasons to do the pipe replacement before you sell.

Read about one clients bad experience with polybutylene leaks.

Plumbing Express

Plumbing Express 3050 Presidential Dr #202, Atlanta, GA 30340

What Atlanta Homeowners Say About Plumbing Express

Our 4.9-star rating comes from 2,000+ Google reviews written by real homeowners across Metro Atlanta. Here is what a few of them had to say.

Read more reviews on Google or visit our customer reviews page to see why Atlanta homeowners choose Plumbing Express.

google
Jatara Ross
February 11, 2026

Service couldn’t be completed due to needing a new system. We appreciate the very informative visit as well as insight that could help after a new unit install.

google
Bob Gallup
February 6, 2026

Plumbing Express was great. I had a failed sump pump that had partially overflowed into the basement. Nasty. Josh was the tech that did the work. He was efficient, neat and courteous. I will use Plumbing Express if I have any other plumbing needs and I will recommend them to my family and friends.

google
Jim Kilburn
February 6, 2026

He was great

google
Dwayne Cannon
February 6, 2026

The technician was very knowledgeable and professional. I believe they did a very good job.

google
Freda Iaizzi
February 6, 2026

Ron was our second plumber from this company. The first plumber came, examined pipes and said he found no leak, even though we had experiences a large amount of water leaking from the ceiling in the finished basement. Several days later we had another leak-same area but less water the second time. Ron came in, listened to our frustration and did a more thorough inspection of the pipes and identified the problem. He was very personable and professional. On his third visit, we had several replacement pipes installed and are without leaks again. Our frustration, with the situation, was my son had used your company to replace pipes when he purchased the home and founding out not all the pipes were included with that process.

google
Shaleypoley rocks
February 6, 2026

They always do a great job

google
KB Johnson
February 6, 2026

Tim arrived on time and was very professional. He took his time to explain the problem and the process it would take fix the water line.

google
Jay Betts
February 5, 2026

Called Plumbing Express as tankless hot water not operating. Their website states "Get Free Plumbing Quote ". When service man showed up an looked at unit he said there would be a $207 charge to look into unit in order to give me a quote to fix unit. Due to not having hot water and time required to get another company to address the problem I agreed to pay $207 for quote. After looking in unit I was told he would not be able to fix due to age of unit and parts not available. I think he should have said parts not available when seeing model number on front of unit and I would not have wasted $207.

google
Kim Isaacs
February 5, 2026

Outstanding customer service, we will definitely be using them in the future for any plumbing needs. Can’t thank them enough!

google
Ray Reynolds
February 4, 2026

Extremely knowledgeable and very helpful. The team was excellent. The job was completed in 1 day with a great team. Very expressive.

google
Elizabeth Miller
February 3, 2026

Daniel Perez was great in coming out to check the problem I had with a water leak from my air conditioner line. His recommendation was correct.

google
Nicholas Stodd
February 2, 2026

Great and informative service while I was in a bind without a functioning water heater.

google
Sharron Stephens
February 2, 2026

Plumbing Express is my go-to plumbing support team. They have fair pricing, well-vetted technicians, and a truly exceptional scheduling system. Rod, my technician, was the best. He quickly assessed the problem and gave a fair estimate, working hard to keep to the schedule. He even brought Josh along on the day of service, and the two of them worked well together. They addressed the bathtub drain repair with expertise and caused the least sheetrock damage. It was difficult to replace the broken pipe and get to the upstairs drain, but together they made it a success.

google
On Cue
January 30, 2026

Daniel did a great job and was very professional during his service call last week!

google
Victoria Tucker Limon
January 29, 2026

Rod and Josh did an awesome job taking care of my clogged sinks. Knowledgable, professional and great to work with - I really appreciated their help today and would highly recommend them and Plumbing Express!

google
william VAUGHN
January 29, 2026

Daniel was excellent. The work he did was simply superb. I highly recommend your company and hopefully Daniel will get more and more work

google
Christian Landon
January 29, 2026

Dylan from Plumbing Express came over and replaced our garbage disposal for us. It was older, had a massive leak, and needed to be replaced. He did a great job and was in and out in about 30 minutes! I also asked him to check out a potential leak I had been hearing in my ceiling. He used a thermal camera to investigate and was very honest and upfront about what he found. Rather than immediately cutting into the drywall to confirm something uncertain, he explained that the sound could simply be pipes expanding and that opening the wall might be unnecessary. He recommended monitoring the area and waiting to see if a wet spot appears, which would clearly indicate an actual leak. I really appreciated that he didn’t try to upsell or push unnecessary work. Overall, great service and a great guy. They will definitely be our go-to plumbing service from now on.

google
Mitchell Klasky
January 28, 2026

Tim was fast and explained options clearly

google
Jo-Ann Caster
January 27, 2026

Once again we had some problems under our kitchen sink so we called Plumbing Express who were able to get us on their schedule pretty quickly after these storms Tim Robinson came out to do the job. Tim has been to our house for a number of different plumbing problems. He is personable & professional. As usual he did a great job even though this particular problem turned out to be far more difficult than anyone had expected. As frustrating as it was, Tim worked through it until he finished the job. We can't thank him enough.

google
Robin R
January 27, 2026

Anthony was very competent, professional and friendly. He answered all my questions throughly. Highly recommend!