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Found Polybutylene During Your Atlanta Home Inspection? Here’s What to Do

Gray polybutylene supply lines with copper crimp rings in an Atlanta home, showing characteristic water staining from past leaks.
Gray polybutylene supply lines in a Marietta home with water staining from past leaks. Photo: Plumbing Express.

You’ve finally found the house: In the best school district in Cobb County, close to work, fenced in yard, perfect windows. It’s exactly what you want. The sellers accepted your offer and now you have a contract to close in 45 days.

You hire an experienced professional home inspector and meet him at the house. He goes through some of the minor issues and then he gets to the part about plumbing.

He paused at the water heater longer than anywhere else.

“Gray poly,” he said. “I found it under the sinks too.”

Polybutylene pipes near a water heater in a Marietta home, identified during inspection.

“Is that bad?”

He didn’t answer right away. “It’s not the worst news in the world but it’s not great. Some insurance companies won’t cover it. Most lenders won’t care but a few do. It tends to fail without warning. There’s still a lot of this in Marietta. We’re finding more failing PEX and copper these days but there’s still a lot of gray poly around here.” 

That night, lying in your current kitchen, the questions pile up.

Are we really going to buy this house and tear it up to change out the pipes? Should we consider walking away from this deal? Try to find another perfect house? Ugh.

Here’s the thing: Repiping a home is a 2 to 4 day process that typically costs between $8,000 and $14,000 including plumbing, drywall repair, and paint match. Crews cut small access holes rather than tearing out walls. You won’t see the seams once it’s painted.

Ty from Plumbing Express walks through what happens after gray polybutylene shows up on an inspection report.

You have leverage.

Repiping homes in the course of a real estate transaction is very common. Many buyers walk when failing pipes show up on an inspection report. Others demand a credit. Sellers know this, and they also know their list price didn’t account for a repipe. Repipes during real estate transactions happen often enough that experienced agents already have a playbook for them.

You have an opportunity.

Most sellers will agree to offset all or part of the cost of a repipe. They may go ahead and have the repipe done prior to closing or they may provide funds that are set aside at closing and earmarked for the repipe.

The timing works for you.

You probably won’t be moving in for a few weeks after closing. The home is clutter-free, and you get to oversee the work and make sure it’s done right.

It adds long-term value.

Playing your cards right results in you moving into the home you want with a new home water system with a transferable warranty. You know the plumbing system will last 30+ years and that you won’t worry about leaks in the future. The work comes with a  25-year manufacturer warranty plus a 10-year workmanship guarantee, both transferable to the next owner. 

The seller will handle the repipe or you will take credit at closing. The choice is yours. If the seller’s plumber isn’t a repipe specialist but is willing to giving repiping a shot, take the credit. A specialist after move-in beats a generalist before closing. A botched repipe presents its own set of long-term problems including pipes improperly run in attics, undersized lines, unnecessary pipe noise, and other problems. Asking the seller to pull a permit on the work can help but doesn’t guarantee quality work.

Make sure the repipe company provides a transferable warranty and remember a warranty is only as good as the company behind it.

What to do this week

  • Get a written estimate from a licensed repipe specialist, not a generalist plumber.
  • Bring the estimate to your real estate agent and ask her to forward it to the listing agent.
  • Decide whether you want the seller to handle the repipe or take a credit at closing and run it yourself.
  • If you take the credit, ask for the estimate plus a 10% buffer for the unknowns.
  • If the seller handles the repipe, require three things in writing: a transferable warranty, a pulled permit, and a repipe specialist (not the seller’s everyday plumber).

The due diligence period is your opportunity to strike a deal that works for your family.

If you’re under contract right now and need a number to bring to the negotiating table, Plumbing Express can give you a phone ballpark in five minutes and a written on-site quote within a day or two. Call (678) 439-9540.

Plumbing Express

Plumbing Express 3050 Presidential Dr #202, Atlanta, GA 30340

What Atlanta Homeowners Say About Plumbing Express

Our 4.9-star rating comes from 2,000+ Google reviews written by real homeowners across Metro Atlanta. Here is what a few of them had to say.

Read more reviews on Google or visit our customer reviews page to see why Atlanta homeowners choose Plumbing Express.

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Jatara Ross
February 11, 2026

Service couldn’t be completed due to needing a new system. We appreciate the very informative visit as well as insight that could help after a new unit install.

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Bob Gallup
February 6, 2026

Plumbing Express was great. I had a failed sump pump that had partially overflowed into the basement. Nasty. Josh was the tech that did the work. He was efficient, neat and courteous. I will use Plumbing Express if I have any other plumbing needs and I will recommend them to my family and friends.

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Jim Kilburn
February 6, 2026

He was great

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Dwayne Cannon
February 6, 2026

The technician was very knowledgeable and professional. I believe they did a very good job.

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Freda Iaizzi
February 6, 2026

Ron was our second plumber from this company. The first plumber came, examined pipes and said he found no leak, even though we had experiences a large amount of water leaking from the ceiling in the finished basement. Several days later we had another leak-same area but less water the second time. Ron came in, listened to our frustration and did a more thorough inspection of the pipes and identified the problem. He was very personable and professional. On his third visit, we had several replacement pipes installed and are without leaks again. Our frustration, with the situation, was my son had used your company to replace pipes when he purchased the home and founding out not all the pipes were included with that process.

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Shaleypoley rocks
February 6, 2026

They always do a great job

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KB Johnson
February 6, 2026

Tim arrived on time and was very professional. He took his time to explain the problem and the process it would take fix the water line.

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Jay Betts
February 5, 2026

Called Plumbing Express as tankless hot water not operating. Their website states "Get Free Plumbing Quote ". When service man showed up an looked at unit he said there would be a $207 charge to look into unit in order to give me a quote to fix unit. Due to not having hot water and time required to get another company to address the problem I agreed to pay $207 for quote. After looking in unit I was told he would not be able to fix due to age of unit and parts not available. I think he should have said parts not available when seeing model number on front of unit and I would not have wasted $207.

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Kim Isaacs
February 5, 2026

Outstanding customer service, we will definitely be using them in the future for any plumbing needs. Can’t thank them enough!

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Ray Reynolds
February 4, 2026

Extremely knowledgeable and very helpful. The team was excellent. The job was completed in 1 day with a great team. Very expressive.

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Elizabeth Miller
February 3, 2026

Daniel Perez was great in coming out to check the problem I had with a water leak from my air conditioner line. His recommendation was correct.

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Nicholas Stodd
February 2, 2026

Great and informative service while I was in a bind without a functioning water heater.

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Sharron Stephens
February 2, 2026

Plumbing Express is my go-to plumbing support team. They have fair pricing, well-vetted technicians, and a truly exceptional scheduling system. Rod, my technician, was the best. He quickly assessed the problem and gave a fair estimate, working hard to keep to the schedule. He even brought Josh along on the day of service, and the two of them worked well together. They addressed the bathtub drain repair with expertise and caused the least sheetrock damage. It was difficult to replace the broken pipe and get to the upstairs drain, but together they made it a success.

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On Cue
January 30, 2026

Daniel did a great job and was very professional during his service call last week!

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Victoria Tucker Limon
January 29, 2026

Rod and Josh did an awesome job taking care of my clogged sinks. Knowledgable, professional and great to work with - I really appreciated their help today and would highly recommend them and Plumbing Express!

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william VAUGHN
January 29, 2026

Daniel was excellent. The work he did was simply superb. I highly recommend your company and hopefully Daniel will get more and more work

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Christian Landon
January 29, 2026

Dylan from Plumbing Express came over and replaced our garbage disposal for us. It was older, had a massive leak, and needed to be replaced. He did a great job and was in and out in about 30 minutes! I also asked him to check out a potential leak I had been hearing in my ceiling. He used a thermal camera to investigate and was very honest and upfront about what he found. Rather than immediately cutting into the drywall to confirm something uncertain, he explained that the sound could simply be pipes expanding and that opening the wall might be unnecessary. He recommended monitoring the area and waiting to see if a wet spot appears, which would clearly indicate an actual leak. I really appreciated that he didn’t try to upsell or push unnecessary work. Overall, great service and a great guy. They will definitely be our go-to plumbing service from now on.

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Mitchell Klasky
January 28, 2026

Tim was fast and explained options clearly

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Jo-Ann Caster
January 27, 2026

Once again we had some problems under our kitchen sink so we called Plumbing Express who were able to get us on their schedule pretty quickly after these storms Tim Robinson came out to do the job. Tim has been to our house for a number of different plumbing problems. He is personable & professional. As usual he did a great job even though this particular problem turned out to be far more difficult than anyone had expected. As frustrating as it was, Tim worked through it until he finished the job. We can't thank him enough.

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Robin R
January 27, 2026

Anthony was very competent, professional and friendly. He answered all my questions throughly. Highly recommend!