4.9 Rating
1,762+ Reviews
Privacy Policy
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PRIVACY POLICY
- Visit our website at https://plumbingexpress.com, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
- phone numbers
- email addresses
- names
- mailing addresses
- Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?“ below.
- To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- Data Analytics Services
- Website Hosting Service Providers
- Retargeting Platforms
- Affiliate Marketing Programs
- Ad Networks
- Communication & Collaboration Tools
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- When we use Google Maps Platform APIs. We may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API).
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| Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | NO |
C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES |
G. Geolocation data | Device location | YES |
H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
J. Education Information | Student records and directory information | NO |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
| L. Sensitive personal Information | NO |
- Receiving help through our customer support channels;
- Participation in customer surveys or contests; and
- Facilitation in the delivery of our Services and to respond to your inquiries.
- Category A – As long as the user has an account with us
- Category F – As long as the user has an account with us
- Category G – As long as the user has an account with us
- Category H – As long as the user has an account with us
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects (“profiling”)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including California’s and Delaware’s privacy law)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including Oregon’s privacy law)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including California’s privacy law)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including Florida’s privacy law)
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With over 35 years of experience, Plumbing Express has earned the trust of homeowners across Atlanta, GA. Backed by 1,500+ reviews and a 4.9-star rating, we take pride in delivering top-quality plumbing and repiping services. See what our satisfied customers have to say about their experience with us!
Rating
Daniel was amazing! He represented the company to the very best standards! I will dwfinitely use him again! Very Professional! Courtesy! A very positive experience! Will use in the future! Absolutely
This was my second time using Plumbing Express. Once again, I had an excellent experience with Dylan
Anthony came to my house for an ongoing problem of extremely high water bills. He quickly diagnosed and fixed the issue. Anthony has a pleasant attitude and provided great service with professionalism and care for my home and property.
Everything about my experience was A++ service. From the friendly receptionist who took our call and let us know available times to Dylan who was friendly, knowledgeable and extremely professional. He helped fix everything and left it better than ever. Great Atlanta plumber team. You will not be disappointed!
My issue was a water heater being a great distance from my kitchen sink causing water waste as I waited for hot water to reach the kitchen. Daniel was very familiar with the issue. In a very brief time, he installed a recirculating pump on my water heater and a sensor valve at my sink. I now have instant hot water where I need it. Express plumbing was very responsive to my call, arrived promptly, and Daniel did an exceptional installation job. Express Plumbing can be proud to have an employee like Daniel representing them.
Very nice experience working with Plumbing Express, particularly with Tim Robinson who complete the job as expected. He listened and understood my concerns and try to address them as close as possible. Very nice work. Thanks guys.
Rod was courteous and focused. He had the situation sized up and solved by the time I got out to the meter-box to greet him. I was impressed with his talent for deduction and followed his train of thought in trouble shooting the problem. There was no leak after the watermeter and the watermeter worked fine. The evidence was subtle but it was there. Water wasn't leaking out of the box it was leaking in by the direction of the mud residue build-up. Thanks again Rod!
We had water pressure and water temperature issues, which turned out to be caused by a failing pressure regulator valve and a failed valve in a crossover recirculator. Anthony diagnosed and replaced both, repaired a pinhole leak in a copper pipe near the PRV, and did the annual service on our tankless heater, all in less than 3 1/2 hours including a 45 minute trip to pick up the correct PRV for our system. He is always fast, efficient and knowledgeable, and willing to answer all our questions.
Daniel did a great job with the tankless installation, educating us on the new unit, and was very professional. Happy to have hot water once again. Thank you.
Rob came in and was friendly and completed the toilet repair quickly and professionally.
Fantastic, trustworthy and reliable Plumber. Highly recommend. Daniel was awesome. Hard to recommend any other plumbing business in Atlanta! These guys are honest and don’t nickel and dime you for everything.
We had a pool of water forming in our front yard, so we scheduled an appointment with Plumbing Express and they quickly sent Daniel to come diagnose the issue. When he arrived, he let me know what the potential issues were and gave me a very detailed breakdown of the costs and work involved, from best to worst case scenario. He was able to break things down in a way that I could easily understand, and I could tell that he was being honest with me which gave me the confidence to hire him to work on the issue. He quickly found the leak, showed me, and I immediately agreed to have him fix the pipe. Within an hour or so he had the leak fixed and filled the area he had to dig up, all while it was so cold it actually began to snow a little bit. I could not ask for better service and will happily go with Plumbing Express in the future for any plumbing needs.
Rod was very professional, courteous, and quick. I've also used Plumbing Express in the past and was happy with the service.
Tim was great. Took the time to explain what he was doing and break down everything that needed to be done.
I requested Dylan because he had previously came to our house to diagnose what was wrong with our Renni tankless water heater. He always explains what is wrong and what needs to be done to fix what's wrong. Dylan this a highly talented plumber.
They say, “you won’t know what someone is made of until you see them navigate problems and mistakes.” The install team were incredibly professional and courteous. They did unfortunately have a couple of big missteps, but they and their boss Ty handled it the way great companies do. They listened apologetically and made it right!! Ty acted honorably to make things right and Lucio, Joe, Ben and Rad did a tremendous job replumbing the house in just one day to bypass the leak under the slab. Grateful for their hard work and will certainly recommend to my friends and family!
Daniel did a great job of telling me exactly what the issues were as well as the solutions. He finished the work in a timely fashion and was able to recommend another company for possible water damage.
Polite, customer friendly. Both were very nice. Work completed on time and did what they said. Thanks, Harry Fraley
Anthony hooked up a firepit to a new gas line. He did a good job and worked quickly. He was friendly and explained things well.
Service is prompt and expert. Highly recommend. Mr Robinson minimized any disruption possible from installation. His professionalism and attention to detail is outstanding.
Third time using them, very positive experience, friendly, efficient and do clean work. Will call them again.
Very calm, respectful, and explained things well to someone who doesn’t know much about plumbing.
Anthony was amazing to work with. Very knowledgeable, friendly, and very quick to respond to our situation! We would recommend him to anyone.
I am very pleased with their work. Were the most affordable and they a terrific job. I highly recommend it
Anthony was very competent, professional and friendly. He answered all my questions throughly. Highly recommend!
Thanks to Rod Anderson. I had a great experience with the Mr. Anderson who came to my home. He was very professional, respectful, and honest. You could tell he really knew his work and took the time to explain everything clearly. I truly appreciated his knowledge and transparency. I would highly recommend his services and will definitely call him again if I ever need plumbing help!
After suffering a second leak under our slab and getting quotes from various plumbers, we decided to have our house repiped through the attic. Ed came by from Plumbing Express and I was convinced that they were the right company. Not only was their bid competitive with the other plumbers, but they also provided better insulation for the pipes and turnkey drywall repair and paint. The plumbing crew were polite and professional and kept the work areas clean. They kept the damage and the dust down to a minimum which was a pleasant surprise. After they completed the job, Flaniel repaired and painted the walls like new with no signs of patching. He was super clean and even mopped the floors before he left. I also want to give a shout out to Ivan in the office who orchestrated everything. Finally, I can say without a doubt, that if you have plumbing issues, Plumbing Express is the one to call.
Anthony is very professional and polite. He installed plumbing during reno for the master bath, basement bath and new kitchenette. Highly recommend.
Rod did a great job.He was very professional and informative. Great customer service overall.
Very happy with the pipe replacement. The whole team was super professional, knowledgeable, efficient and communicative
Installed new water heaters and a whole home water filter system. Great communication. Did everything they said they would do in the timeframe stated. Left everything clean and answered all my questions.
I had an outstanding experience with Rod. He was professional, punctual, and extremely knowledgeable. He quickly diagnosed the problem, explained everything clearly, and completed the work efficiently. The quality of his work was excellent, and he left everything clean and neat when he finished.
Smooth process from receiving the initial estimate to completion of our complete home repiping.
Rod Anderson was my technician. He was courteous, prompt, and knowledgeable. He was able to fi n d the problem and recommended next steps. Thanks for your services.
Had a leaking pipe around the hot water heater and another one showing alot of corrosion from calcium buildup. I needed these pipes repaired before they become a bigger problem. I have used Plumbing Express in the past and had great results so I called them again and got great results from their service on repairing these pipes and quick and efficient service. Dylan was great and very efficient and knowledgeable about what repairs needed to be done. I will definitely use Plumbing Express and ask for Dylan when I have any plumbing problems in the future!
