What Our Customers Are Saying
With over 35 years of experience, Plumbing Express has earned the trust of homeowners across Atlanta, GA. Backed by 1,500+ reviews and a 4.9-star rating, we take pride in delivering top-quality plumbing and repiping services. See what our satisfied customers have to say about their experience with us!
Rating
I woke up to no hot water Sunday morning! I called Plumbing Express and they were able to schedule me for first call Monday. Josh arrived and surveyed the situation. He advised me that the T &P line had not been attached by the person who originally installed this in 2022! Josh attached the T & P, drained the water heater and set up the app on my phone for this water heater. Because I had the app, I got an email Tuesday morning with a water sensor alarm - I called Plumbing Express & Josh came back out to check it out. Gratefully it turned out to be the residual water that drained out of his hose when he disconnected it from draining. I highly recommend Josh and the Plumbing Express team!
As we expected Dylan did a fantastic job!! Dylan kept us informed along the maintenance and repair. Answered all questions we had before we even asked. Outstanding service , we were so very pleased. Dylan is a top notch professional ❤️❤️☀️☀️☀️☀️
Very knowledgeable, professional and personable. Completed the work on my bathroom and left everything nice and clean.
Tim did an awesome and quick job clearing a drain. He gave me a competitive quote and was very personable as well.
Anthony was great! Thorough, professional, courteous. He spent a great deal of time listening, answering my questions, and educating me.
Ivan is a very good service tech! He has taken care of all of my issues in a timely manner! He is a great asset for your company! He took care of a water leak we had in a quick timely manner!
Extremely knowledgeable and very helpful. The team was excellent. The job was completed in 1 day with a great team. Very expressive.
2 other companies and plumbers couldn’t fix the issue but Dylan was able to identify and fix the issue in one afternoon.
Tim Robinson and his crew did an awesome job on my plumbing issues. Quickly diagnose my problem, gave an estimate for the repair in a timely fashion No surprises. I don’t normally like recommending contractors electricians plumbers, but Plumbing Express is top-notch on my list. They were very good about notifying me with updates when the crew was on the way and worked me in on an earlier date, then was originally scheduled for. Thank you, Plumbing Express! Keeping you in my contacts.
Rod was professional and courteous. Provided insight and detailed quotes regarding my issue. Highly recommend
I had a whole home repipe on my home. It was built in the 70s and the copper pipes were constantly springing leaks so it needed to be done. They quoted me a competitive price for the job, but the best part was the followup and communication with the team along the way to ensure my specifications were met and I was completely satisfied with my water system. Ed Torres the plumber along with Ivan the scheduler, and really the whe team that completed the work and the drywallers, couldn't recommend them enough.
The entire team was awesome. I had a repiping done. They were very courteous, efficient, and knowledgeable. I will definitely refer this company.
Service couldn’t be completed due to needing a new system. We appreciate the very informative visit as well as insight that could help after a new unit install.
The technician was very knowledgeable and professional. I believe they did a very good job.
Ron was our second plumber from this company. The first plumber came, examined pipes and said he found no leak, even though we had experiences a large amount of water leaking from the ceiling in the finished basement. Several days later we had another leak-same area but less water the second time. Ron came in, listened to our frustration and did a more thorough inspection of the pipes and identified the problem. He was very personable and professional. On his third visit, we had several replacement pipes installed and are without leaks again. Our frustration, with the situation, was my son had used your company to replace pipes when he purchased the home and founding out not all the pipes were included with that process.
Tim arrived on time and was very professional. He took his time to explain the problem and the process it would take fix the water line.
Daniel Perez was great in coming out to check the problem I had with a water leak from my air conditioner line. His recommendation was correct.
Great and informative service while I was in a bind without a functioning water heater.
Plumbing Express is my go-to plumbing support team. They have fair pricing, well-vetted technicians, and a truly exceptional scheduling system. Rod, my technician, was the best. He quickly assessed the problem and gave a fair estimate, working hard to keep to the schedule. He even brought Josh along on the day of service, and the two of them worked well together. They addressed the bathtub drain repair with expertise and caused the least sheetrock damage. It was difficult to replace the broken pipe and get to the upstairs drain, but together they made it a success.
Rod and Josh did an awesome job taking care of my clogged sinks. Knowledgable, professional and great to work with - I really appreciated their help today and would highly recommend them and Plumbing Express!
Daniel was excellent. The work he did was simply superb. I highly recommend your company and hopefully Daniel will get more and more work
Dylan from Plumbing Express came over and replaced our garbage disposal for us. It was older, had a massive leak, and needed to be replaced. He did a great job and was in and out in about 30 minutes! I also asked him to check out a potential leak I had been hearing in my ceiling. He used a thermal camera to investigate and was very honest and upfront about what he found. Rather than immediately cutting into the drywall to confirm something uncertain, he explained that the sound could simply be pipes expanding and that opening the wall might be unnecessary. He recommended monitoring the area and waiting to see if a wet spot appears, which would clearly indicate an actual leak. I really appreciated that he didn’t try to upsell or push unnecessary work. Overall, great service and a great guy. They will definitely be our go-to plumbing service from now on.
Once again we had some problems under our kitchen sink so we called Plumbing Express who were able to get us on their schedule pretty quickly after these storms Tim Robinson came out to do the job. Tim has been to our house for a number of different plumbing problems. He is personable & professional. As usual he did a great job even though this particular problem turned out to be far more difficult than anyone had expected. As frustrating as it was, Tim worked through it until he finished the job. We can't thank him enough.
Anthony was very competent, professional and friendly. He answered all my questions throughly. Highly recommend!
Anthony has come to my house a few times and he is always very professional, respectful of me and my home. He is also very knowledgeable in his craft.
TOTAL HOME RE-PLUMB. Our neighborhood has had so many homes experiencing water leaks (hundreds) that many of us have chosen to re-plumb before it happens. Based on my own experience speaking with four different plumbing companies, and speaking with several of our neighbors, I decided on Plumbing Express. They are knowledgeable, professional and very responsive to any questions along the way. Their price was fair and it’s one price for the whole job. You won’t have to find someone to repair and paint drywall. They have their own people or contractors to do that so your house looks perfect when they finish. I would highly recommend Plumbing Express to anyone needing to have their house re-plumbed. EDIT: Ed was the initial person I spoke to. His experience, knowledge and easygoing (non-salesman like) demeanor was greatly appreciated. Ivan was my point of contact for any questions and he was friendly and as I said, very responsive. He also installed a Moen smart valve in our home. Dylan plumbed the exterior of our home to the street while another crew did the interior re-plumbing. I’m very pleased with all of them.
Dylan did a great job fixing our Rinnai hybrid water heater. He didn’t try to do the typical “oh it’s over 5 years old you need a new one” that so many companies do. We really appreciated that! He did need to order parts, but they came in quickly and he was very efficient.
We had an excellent experience with Plumbing Express. They repiped my entire home and also handled all of the drywall repair and repainting afterward. When they were finished, it honestly looked like they had never been there—everything was spotless and perfectly restored. Ed Torres, the estimator, was wonderful to work with: extremely knowledgeable, professional, and thorough in explaining the process. Ivan Del Campo was my office contact, and he was fantastic at keeping me informed every step of the way, which I really appreciated. The team of four plumbers who removed the old piping and completed the actual repipe did an outstanding job. They were professional, hardworking, and efficient, and it was clear they took pride in their work. They answered questions when needed and were respectful of my home throughout the entire process. Kenny and Waldy, did a great job on the painting and drywall. They took a house that looked like swiss cheese and now you'd never know! From start to finish, the entire team was professional, communicative, and detail-oriented. I highly recommend Plumbing Express to anyone needing major plumbing work done right. It's not fun money to spend, but if you're in need-these are the guys to call.
Daniel was very professional and transparent. Also, this is the second time he has been to my home to repair a plumbing issue and his quality of work is A plus. GOOD JOB!
Dylan did a great job. He was very professional and courteous. Would highly recommend their services.
I would recommend Plumbing Express to anyone for repiping services. I got initial quotes from 4 different plumbers for replacing PB pipe, and Ed was by far the most knowledgable, informative, and personable that I interacted with. Price was also hard to beat, especially considering the drywall repair was included. The crews that came out to work were on-time and worked quickly. The drywall repair was seamless; as many others have said, it is impossible to know there were ever any holes in the walls. Throughout the entire process, Ivan stayed in contact and communicated proactively and clearly. Any issues or concerns we had were addressed promptly. The only complaint we had was that some of the workers didn’t clean up thoroughly after themselves and left behind debris/trash. One piece left was a metal piece from a pipe that could’ve damaged our lawnmower if it hadn’t been found. In general though, the work spaces were left clean. Overall, we’re very happy with the quality of work done and customer service experience. These guys know what they’re doing.
It was an easy and professional service. Execution and customer service is really really good. Anytime again. 5 stars if prices would be a bit cheaper.
Many thanks to Dylan for all of the work he put in yesterday to replace my hot water heater. It was an absolute pleasure to meet such a kind man who completed such a laborious task in such a short timeline, both skillfully and efficiently. Great communication all around, from the office updates on arrival timelines to expected finish time. Will absolutely recommend you in the future. Thanks again for your hard work! Happy New Year!
Tim and his crew did great work in replacing a water line at my home. They attended promptly, completed all work on time and cleaned up fully. Highly recommend Tim for any plumbing work.
This company is great - super easy to schedule, get in touch with them, good availability. Rod and Daniel are awesome and have been to our house multiple times and go above and beyond for us!!!! Cannot recommend this company more!!
Rod made a quick adjustment to our toilet system and explained how it all worked. Took just a few minutes. He’s a great guy, too
Rod came same day within 30 minutes of my call for no hot water. He checked both my tanks and got pilot light back on and flaring. He explained a lot about my units and left me quotes. If needed in future. He was very knowledgeable and professional. Thank you