How to Recognize When Your Main Water Line Needs Repair
Signs of a leaking water main can range from obvious to subtle. Here are some indicators to watch for:
- Increased water bill: An unexplained spike in your monthly water bill is often one of the biggest indicators of an underground leak.
- Puddles or soggy areas on your property: Significant leaks in the water line can cause pooling in your yard or garden. If you notice unusually damp areas without an obvious cause, it’s time to contact a plumber.
- Potentially reduced water pressure: A sudden drop in water pressure throughout the home (rather than just one faucet) may signal a water main issue, though municipal factors could also be involved. If in doubt, it’s best to call in professionals.
While Plumbing Express offer both spot repairs and trenchless main line replacement, a full water line replacement is sometimes needed due to deterioration. We highly recommend installing a new main water line when this happens. Although it’s a significant job, our skilled plumbers are fully equipped to handle it and we offer competitive pricing for trenchless water line repair, replacement or installation.
Call us at (678) 439-9540 for professional main water line repair & replacement services you can count on. One of our friendly plumbers will be glad repair or replace your main water line.
Over 1,500 reviews on Google & Yelp
Antonio was very professional. He pointed out the leak and made sure I understood the repairs that was needed. Will definitely use them again.
Rod provided excellent customer service. He did a great job with installing my new toilet, and repairing my kitchen and bathroom sinks. I would definitely request him again with any other plumbing issues. Thanks!
Update: 1/2024- had hot water stop coming out the shower and ice maker line needed to be rerouted. Anthony Perez was extremely professional got everything done as expected. He was amazing and took his time to get it right- and all was left clean. Thanks again Plumbing Express! I had another great experience with Plumbing Express. Last time we used them for an unfortunate flooding situation and they were a lifesaver. This time my need was more benign- a toilet started running randomly running up my water bill for a few months. Great experience and in less than an hour my two toilets were good to go. My plumber Daniel even gave me advice on how to reach out to the water company. Plumbing Express is my go to for any plumbing needs.
Jason was wonderful and solving leaking from my kitchen sink even with main water turned off it was still leaking...He replaced my garbage disposal which was leaking also and changed all the tubing to a more update flexible braided tubing and leaking slowed tremendously but not all the way...problem solver it was also the faucet gone bad so had to make a run to Home Depot and finally all leaks gone so now I literally have a new undersink makeover
Jason did a great job - efficient and professional. Good communication with central office and scheduling / would definitely use again and recommend.
David was super knowledgeable and pleasant, not only he fixed my issue, but went above and beyond the initial service that needed to be done
Jason was great. One of his attributes that I really liked is his explanations of what he was doing and more importantly, why. He was courteous. He hustled while also listening to my questions and conversation. Take care of him. You are lucky to have him as an employee. This is my second experience with your company and have been pleased with the results both times.
Daniel Perez was very knowledgeable in repairing the leak I had in my crawl space. He repaired the pipe in a short amount of time and then verified that none of the other pipes were leaking before he left. Excellent customer service. Andrew Harris was very knowledgeable in repairing the leak I had in my crawl space. There was an issue determining if there were multiple pipes leaking but turned out to be only one. He repaired the pipe in a short amount of time and then verified that none of the other pipes were leaking before he left. Excellent customer service.
I have an electric tankles water heater that wasn't getting hot water to my shower. They came over and fixed the problem quickly, professionally, and for a good price. I would absolutely recommend them.
Iam please with Jason from plumbing express, his experience shows, he welcome any concerns I had, and my time was important to him also,so he got to work and did what needed doing, thank you Jason
Antonio did an excellent job. He did not mind double checking that the work was done correctly.
Why Choose Plumbing Express?
Our plumbers help protect the health and comfort of our clients when hot water supplies are out, piping systems deteriorate, and drains don’t work.
We offer a direct road to appropriate, complete solutions through excellent home plumbing in the Metro Atlanta area. Thorough estimates are available during our regular business hours and all consultations, inspections, repairs and installations are fulfilled with friendly service.
Working with us means you are served by a locally owned company and by a knowledgeable, dedicated staff whom are passionate about plumbing.
Frequently Asked Questions
- What are the potential impacts of water line leaks?
Plumbing related leaks are more serious than you realize. They’re expensive, bad for the environment and they are everywhere!
Did you know Atlanta has the second-highest water rates in the country? There are two reasons for this: many pipes are almost 100 years old and more than 10 billion gallons of water are wasted each year. (1)
20% to 35% of all residential homes have water leaks related to toilets. Toilets are often undetected because they are a silent source of water loss. (2)
If a toilet can leak as much as 300 gallons a day, imagine how much a water main line leak will waste. A typical home will leak as much as 2,000 to 20,000 gallons of water a year. (3)
Depending on which Georgia County you live in, you are impacting specific limited resources.
If you live in Gwinnett County, then your water is coming from Sidney Lanier Lake.
North Fulton County, South Fulton County and Dekalb County are using the water from the Chattahoochee River.
These two natural resources are managed with the coordinated efforts of the U.S. Army Corps of Engineers (USACE), the Atlanta Regional Commission and the Department of Natural Resources.(4)
It’s important to your personal budget, community, and your local natural resources that water leaks are detected and repaired.
Please don’t disregard potential signs of a water leak!
- How to identify outside water main leaks?
Usually, when you search Google for “water main line”, it’s because a public water service line has broken and disrupted traffic. While gushing water flooding the street is an obvious sign of a problem, a broken home water line is less obvious.
You might notice a change in your water bill, but you don’t want to wait for that bill! You can contest the increased water bill cost, but that’s more stress.
There are two main options for detecting leaks in your water main:
- Have someone else do it…
- You can do it yourself.
Option 1
Plumbing Express is the reliable plumbing company serving Atlanta, Georgia. We offer competitive pricing for trenchless water line repair, replacement or installation. Whether you need a new water line for your garden, barn or house, we will give you great value at a fair price. Plumbing Express offers a free inspection.
Option 2
We recommend reading the four steps for detecting water leaks that are listed, on Gwinnett County’s website for water services education. You can view those steps by clicking here.
If you prefer video, Alliance for Water Efficiency, has one you can view by clicking here.
- Is a main water line leak your responsibility or not?
In most cases, leaks between the meter and the house are the responsibility of the homeowner.
This can be complicated by whether the water meter is on the public right-of-way side of the property line or not.
That’s why it’s important to contact the utilities company for your municipality to confirm the location and responsibility of the water lines, water meter and right-of-way property lines.
Possible locations of water main repair. Image source: Gwinnett County Department of Water Resources
- Can I do a water main line repair myself?
No matter how talented a DIY-er you are, there are several reasons you do not want to do a water main line repair yourself.
- Federal, State and Local Laws
- Permits
- Fees
- Water Contamination
- Damaging public water service lines
You could contaminate and pollute the water you and your neighbors consume.
Don’t believe us? Here’s what the Alliance for Water Efficiency has to say on the matter:
“The water utility should be contacted before any attempt to repair the water supply pipe. If the utility deems the leak to be the responsibility of the homeowner, a professional plumber should perform all repair work. This repair should never be attempted by a homeowner.” (5)
- How much does it cost to install, repair, or replace the water main line?
The average cost of a water main repair in Atlanta:
- Low: $650
- Average: $850
- High: $1,000
The average cost of a water main replacement in Atlanta:
- Low: $2,200
- Average: $3,400
- High: $4,000
You can cross reference the above prices from a non-bias 3rd party source at Home Guide’s plumbing estimates.
Regardless if you do the repair yourself or hire a professional plumber, the prices will fluctuate based on the following:
- Location of the leak
- The harder to access, then the higher the price
- Depth of pipe
- Obstructions to pipe
- Length of the pipe
- More material means more cost
- Trenchless repair is cheaper
- Digging is more expensive
- If the pipe is long, then digging is required
- Local Permit fees
- Application fee
- Inspection fee
- Re-inspection fees
- Percentage of total construction cost
- Violation fee (DIYs take note)
- Labor / Time