Our Commitment To You
Choosing Plumbing Express means partnering with a team that values precision, transparency, and customer care above all. Our commitment to you includes:
- Accuracy and Transparency: By evaluating your home’s plumbing system in person, we ensure that our quote reflects the true scope of work required. This attention to detail helps prevent unexpected costs, aligning your expectations with the project realities from the start.
- Customized Solutions: Each home is unique, and so are its plumbing needs. Our on-site assessment allows us to be prepared specifically for your home, ensuring that the repipe process is as smooth and non-intrusive as possible.
- Trust and Confidence: Our direct engagement with you, the homeowner, is designed to build trust and confidence in our capabilities. This face-to-face interaction allows you to ask questions, voice concerns, and receive immediate, knowledgeable feedback based on our repiping expertise.
- Educational Opportunity: We view each on-site quote as a chance to educate our customers about their plumbing systems and our process. This knowledge ensures you are well-informed about the repiping process and comfortable that you know how to prepare for it.
- Thorough Planning and Communication: Utilizing advanced tools like Service Titan, we meticulously document every detail of your project, ensuring seamless communication and coordination among our team. This thorough planning translates into efficient, quality service tailored to your specific needs.
Over 1,500 reviews on Google & Yelp
Jason is a great technician. He is quick and precise on his task. I am very satisfied with his promptness!
The work was completed timely and priced reasonably. Jason was professional and friendly. Thanks
Daniel was not only punctual, but also incredibly friendly and well-informed. His transparency was refreshing, and I left our consultation feeling completely assured about the next steps!
Very professional and knowledgeable. Very punctual. Will be going with your company when I decide to upgrade my water heater.
Hands down best experience ever with a plumber. Daniel came the EARLIER than promised, swapped out my broken water heater, and replaced it the same day. He was knowledgeable, friendly, efficient, and extremely professional! I wish I could give more than 5 stars.
Daniel was awesome! He has a wealth of plumbing knowledge and clearly communicated the necessary process to accomplish my plumbing goal. He even gave me some options that might save costs if I choose a different kitchen layout. Thanks Daniel!
I had a really great experience with Jason from Plumbing Express. Despite having a weird faucet and not being able to find the meter shut-off, Jason was able to work around that and fix my faucet quickly while still taking the time to explain everything he was doing for my benefit. Because of the weird parts, it took two trips but he was clear about what I should order and what to expect from him and I really appreciate how much stress he took off my shoulders in getting this job done. Shegra in the scheduling office was also fantastic and made sure Jason got to me as soon as possible both times he needed to come out.
Daniel Perez was prompt, professional and thorough. He took his time and cleaned up afterwards. He makes sure things are done right and to code.
Jason was prompt and communicated well throughout the process. They diagnosed the issue more thoroughly than other companies. This was a significant job - repair of 10+ feet of sewer line and removal of intruding tree root. It was also an expensive job, but the price was reasonable in comparison to other quotes, and considering it required digging down 7.5 feet to the sewer pipe. The work itself was done well, with all turf replaced and covered with straw. Will likely use this company again!
Daniel E was fantastic. Knowledgeable, professional, and timely. A great experience for a plumbing issue. Plumbing Express only hires the best.
KNOWLEDGEABLE, FRIENDLY, ABOVE AND BEYOND, & COMPETITIVE PRICING. If this sounds good to you, then hire Plumbing Express today!!! Personal Experience! (It's long so skip if you like, but note it explains why I noted above!!) We have had issues with a hybrid tank less waterheater, that no one could seem to figure out. After 3 companies later we went with Plumbing Express. Tammy answered our call, scheduled us an appointment. Dave was our tech he came out listened to the issues we were having, took interest in the previous troubleshooting steps. Downside...we needed a whole new heater. The whole tell people bad news in a good way, really works. Dave explained the situation, we had discontinued unit, that Rinnai was no longer supporting, and that the error codes were going to persist. He was not pushy about about sales, he was definitely more informative. He even pulled up the Rinnai info showing us that it was discontinued and support was stopped. Offered to try to fix it as best he can, but basically informed us he or someone else would have to come out routinely. We opted to just replace. He gave us plenty of options. We narrowed it down and had our instal scheduled with in a couple days later. Day of install, Tammy called confirmed and notified us that Dave would be later after another call but his partner in installation Justin was on his way now and I should expect him with in 25-30m. The whole instal process was exceptionally smooth, Justin made setup a breeze, was super polite and friendly, outlined the work he was going to do while we waited for Dave, and then outlined what Dave was going to do. Dave showed up, he double checked everything. Triple checked with me on the holes he would need to put in the walls and in the side of the house. Made sure I was comfortable and understood the process. The two had us up and running in no time. Helped setup the new heater, showed us how to make changes. And cleaned up the area probably better then they found the space!! Plumbing Express has knowledgeable and personable personnel. We know going forward they will definitely be our go to for plumbing woes. Thank you P.E.!!!
Why Choose Plumbing Express?
Whole house repipes are common throughout Metro Atlanta and Georgia. Our team works across the state of Georgia and performs home repipes for:
We are one of the few Georgia-based companies specializing in turn-key water pipe replacement. Most homes require only one to two full workdays to complete the plumbing work.
Working with us means you are served by a locally owned company and by a knowledgeable, dedicated staff whom are passionate about plumbing.
Frequently Asked Questions
- What is a slab? What is a slab leak? What should I do about a slab leak?
A “slab” is the concrete foundation that many houses are built on. It is very common to have plumbing pipes encased in the concrete slab. For various reasons these pipes encased in the concrete slab can develop leaks – these leaks are referred to as “slab leaks.” Slab leaks in pipes typically develop due to a chemical reaction. Gray Poly pipes reacts with chlorine in the water over a long period of time. Copper pipes, when not properly sleeved at the time of installation can react with the soil and concrete to develope leaks. Slab leaks can also occur for other unknown reasons.
We typically recommend a partial or complete repipe to bypass pipes in the slab as opposed to repairing the pipe in the slab. Repairing slab pipes is very invasive and costly and we do not recommend it. Slab repairs involve jackhammering the slab, removing flooring, basboard, etc. Also, it is very common for mulitple slab leaks to exist at the same time or for a slab leak to develope in a different place soon after one repair has been made. The means for locating slab leak can be inaccurate. Pipe replacement is often the most economical route because it actually ads value to the home instead of being a “band aid.” Insurance companies will often apply a portion of what would be a slab repair claim to a complete home pipe replacement.
- How many holes will be cut in the walls and ceiling for my pipe replacement?
A typical home has between 15 and 35 sheet rock cuts. A number of factors including the number of plumbing fixtures and design of the house determine the number of holes that are cut. Since part of the Plumbing Express repipe includes sheet rock repair, we do try to minimize the number of cuts.
- Is drywall repair included in my pipe replacement?
Unless the customer specifies otherwise, we alway include sheetrock repair, paint match and ceiling texture match in our complete pipe replacement. It’s truly turn-key.
- Can I have a price over the phone from Plumbing Express?
Because we need to be aware of and take into account the unique challenges present in a house, it is better have Plumbing Express give a free on-site inspection and quote. We understand that sometimes potential clients are under a time constraint for various reason so we can give a close idea of the price over the phone.
- Can Plumbing Express give me service today?
If we can, we will. We try to prioritize dire plumbing situations. Give us a call and we can discuss our availability with you.
- Do people stay in the home while the pipes are being replaced?
The vast majority of our clients do stay in the home while it is being re-piped. We are sure to restore water at the end of each day and clean up plastic that has been deployed to control debris. While a pipe replacement is a major project, we minimize our foot print.
Any person with an extreme sensitivity to dust or serious medical conditions should NOT stay in the home during the repipe.
- How long does a pipe replacement take?
Most of our repipes are substantially complete within 2 to 3 working days. Larger or more complicated homes with more wall and ceiling cuts can take four or five days to complete. The job is broken down into two parts 1) Plumbing 2) Sheet rock Repairs.
- Can you match the texture on my ceiling?
We are exceptionally skilled at matching and blending ceiling textures including popcorn ceilings (course, medium, and fine textures) and stipple ceilings. Our work is exceptional and your attention will not be drawn to our access areas.
- I have defective (leaking) pipes in the concrete slab my home is built on. How do you replace these pipes in my slab?
After our pipe replacement, the water distribution pipes in your slab will no longer be in use. Our process bypasses slab pipes so that your home will no longer be susceptible to a slab leak. If your water service line is also polybutylene penetrating the slab, that pipe can also be bypassed as a separate item in the scope of work.
- How is Plumbing Express different from competing service plumbers with respect to repiping services?
Because our plumbers have seen so many different home configurations, they are able to quickly assess an ideal approach to the repipe of your home. We have a proven method that is efficient and reliable. We use a large amount of plastic sheeting and drop clothes to help protect your home and it’s contents from construction debris and dust.
We use premium piping materials and valves. We include drywall repairs and because we do, the plumbers minimize cutting drywall. Our drywall and paint techs are special people who do great work (everyone at Plumbing Express is a W2 employee and not a subcontractor).
Plumbers who occasionally repipe houses are definitely slower, do more damage to the home finishes, do not include sheetrock repair, and often often do a substandard job simply due to lack of experience. Our experience and skill are the reason realtors trust us with their clients – we provide a good value and don’t stall or otherwise affect the home sale.
- What is an interior pipe replacement?
An interior pipe replacement is a replacement of the home’s potable water distribution system. The potable water distribution system is defined as: Pipes within a structure that convey water from the water service pipe to the points of utilization. Our standard interior repipe includes replacement of all pipes from the interior (main) shutoff valve to all the fixtures.
Our repipe service differs from other plumbing companies because we repair the home finishes such as drywall, paint, ceiling texture by default as specified in our Interior Repipe Agreement.
- Do you offer free polybutylene inspections?
Yes we do offer free polybutylene inspections. These inspections and quotes are especially useful to clients who are buying or selling a home because the presence of polybutylene affects the value of your home.